Terms of Service

Terms & Conditions

Thank you for purchasing from Sanctuary Cultural Arts Center. Please note the following Terms and Conditions.

All sales are final. No request for cancellations, exchanges or refunds is accepted.
Tickets held at will call will be available at the venue box office before the performance, with the box office opening no later than 60 minutes prior to showtime. Early arrival is recommended for parking and to avoid delays.
Patrons picking up tickets must present the credit card used for purchase as identification. If another person retrieves them, that same card or an authorized photocopy is required. Order confirmation and confirmation number are also helpful.
In the event a performance is either cancelled or postponed, Sanctuary will make every effort to contact patrons via email, time permitting.
Sanctuary cannot be held responsible for any cost or damage such postponement or cancellation may incur. Similarly, Sanctuary cannot be held responsible or liable for injuries, loss or damages incurred by patrons while attending these events.
All patrons must purchase tickets acknowledging these limitations.
Refunds on tickets purchased are made for a cancelled or postponed event only.